Covid 19

Starting/Restarting Driving Lessons with Yello Driving School

Yello previously updated you with our thoughts on what may (or may not) be different once we return to work. Now that we have a date set (4th July) we’d like to confirm a few things. Please read on – as this will apply to your lessons.

Lessons

We are excited to be able to book pupils in again! Please bear in mind that filling diaries takes time. We would appreciate it if you could message your instructor with the dates and times you are available – this will help us get you booked in quickly.
We understand that your availability may have changed with work/college commitments so it would be really helpful to know what dates & times you’re available.

We also appreciate that not every pupil will want to start lessons straight away. This may be due to personal anxieties, personal or household vulnerabilities, financial difficulties from the lockdown period, etc.
We will not be forcing pupils to book lessons and your ‘space’ with us will always be here – so please do just drop us a message even if you don’t want a lesson just yet.
It’s useful to know who is and isn’t wanting lessons straight away.
Whenever you are ready to start lessons again, just message us and we’ll aim to get you booked in as soon as possible.

Tests

Theory tests will resume from 4th July.

Practical tests will resume from 22nd July, with priority given to those who had tests booked before/during lockdown and that were cancelled by the DVSA. If you had a test cancelled they will email you and invite you to apply for a new test date/time. Please make sure your instructor is available on your chosen date/time before booking it.

Hand sanitiser

Hand sanitiser will be available for you to use before and after the lesson. We would also ask you to wash your hands at home before and after lessons. All of our instructors will have hand sanitiser in their cars for your use.

Masks and gloves

We are not going to be encouraging you to wear masks or gloves for various reasons.

1. Communication can be an issue. Masks can muffle voices and the last thing we want is for you to miss an important direction, instruction, or warning, from us! This could become a safety critical incident and that is not what we want.

2. If we had an accident that could be proved to be caused by a communication issue from using a mask the insurance company may not pay out.

3. Masks are useless when used wrong, worn wrong, or used for too long. Most masks are only effective for 20-30 minutes which is no good on a 2 hour lesson.

4. Masks can become hot, sweaty, itchy, and sore – this can become a massive distraction whilst you are trying to learn to drive.

5. Some other driving schools and instructors will be using face visors/shields – but again Yello think this could be dangerous because if an air bag goes off this could cause significant damage to your face.

6. Gloves can become hot, sweaty, itchy, and sore – and they could also become slippy. A massive risk whilst you are driving – the last thing you want is your hands slipping on the steering wheel whilst trying to go round a roundabout! Using gloves can also increase cross contamination. Good hand hygiene and using hand sanitiser is considered sufficient.

However, if you do want to wear a mask and/or gloves, that is your choice and that is ok. Please bring them/take them with you!

We hope this explains why we will not be using masks and gloves – please let us know if you have any questions.

Disposal of wipes and other PPE

This will be kept in a single use bag and kept in the back of the car in the footwell. This is to reduce the risk of COVID-19 particles being in the main car space. Instructors will safely dispose of this bag at the end of each day.

Plastic partitions

We will not be putting plastic partitions between the instructor and drivers seat for safety reasons.

Cleaning the car

We will be wiping down the interior of the car before and after every lesson and deep cleaning our cars at the end of each day.

Facing each other

The Government has been clear that facing each other increases the risk of transmission. As instructors, we will make sure that we are using our ‘eye’ mirrors (the additional mirror on our side) so that we can see you and check that you’re checking your mirrors, watch your facial expressions to see if you’re worried about something, rather than looking at you directly.

Windows

There has been a lot of talk about windows being left open to allow for air flow. Unfortunately this can create a lot of noise especially when driving at speed. This can cause communication and safety issues, therefore we will not be making a point of opening windows fully and always on all lessons. This will instead depend on speed/wind noise/weather conditions. If we are doing manoeuvres and/or moving at slow speeds, then we can and will open windows to allow for air flow. We have recently installed wind deflectors to help.

Lesson lengths and times

We will still be providing 2 hour lessons but allowing extra time between lessons for cleaning. This may mean that we won’t be able to do as many lessons in a day, however will we be doing our best – but we have to be safe and responsible.

Passengers

Due to the increased risk we will not be allowing passengers on lessons. This means friends, family members, partners etc will not be allowed on lessons with you. This is for everyone’s safety and we’re sure you’ll understand. We will review this in 6 weeks time and take Government guidelines into account, but at the moment, having additional passengers in the car is an added unnecessary risk.

Symptoms

If you have any virus symptoms (high temperature, cough, loss of taste/smell) or feeling generally unwell, you must contact your instructor and cancel your lesson – Government guidance currently says anyone with symptoms must self isolate for 7 days – so we will also cancel any other lessons that you have booked within the next 7 days.

This is your responsibility to tell us if you have symptoms. As a growing driving school, we have a lot of pupils and we do not have the capacity to message every pupil before their lesson to see if they have symptoms – so this is YOUR responsibility as our pupil to tell us if you are unwell and/or have any virus symptoms. Taking driving lessons will be at your own risk.

If you have had a driving lesson and then develop symptoms within the next few days, please contact your instructor to let us know that you have developed symptoms so that we can take appropriate action, such as self isolating and contacting any other pupil who we have had contact with.

If your instructor develops any virus symptoms, they will contact you and cancel your lessons, and they will self isolate for 7 days.

If we are made aware of any students who have had driving lessons and gone on to develop symptoms shortly after, or if one of our instructors develops symptoms, we will ensure the car is deep cleaned before returning to work.

Temperature checks

We will be checking pupils temperatures at the beginning of each lesson with a contactless thermometer.

Payment

We will still accept cash but payment by bank transfer before each lesson is preferable.

Finally…

We are excited to be able to resume lessons again.

Please bear with us – we are getting our heads around filling diaries again, ensuring our cars are clean and safe, and ready to start your lessons again.

We appreciate all of your support throughout the lockdown period – we know it’s been tough, it’s been a bit of a ‘roller coaster’ for all of us and for so many reasons – but we’re nearing the end of a difficult time.

As always, please message us if you have any questions, queries, or even just to chat.

Jon is the best person to message on 07720705454.

We’d love to hear how you’re getting on, even if you don’t feel ready to start lessons just yet!

Stay safe… and we’ll see you again soon !!!

The team
Yello Driving School